ROBOTS ARE BETTER THAN I AM

In order to sign up for Google email, I have to get past their "robot finder". This is words using weird letters or a sound recording with a weird background. You then type in what you think the words are.

After multiple attempts to solve these puzzles in the correct manner, I had to admit that the robots Google is trying to stop are WAY better than I am.

I do already have a Google email address, and I think I even remember my user name. However, I do not remember the neat-o password. I did write down the password, but can not remember where I wrote it. Google does not seem to allow for password recovery.

I was also unable to sign up for grocery delivery at home. The website was more interested in security than with customers.

I know Google and the grocery company are trying to protect me from hackers. However, their protections are preventing me from opening accounts.

We are not all techies. Some of us have great difficulties in dealing with computers. Please remember us when you are trying to stop identity theft.

Personally, I think that you should relax the security as long as people use a computer which is known to be theirs. Of course, I have heard that robots can pretend to be a computer which is known to be theirs.

I do know that Facebook and Amazon are successfull partly because they do not give their users a hard time about security.